About Patient Advocate Foundation

Our Commitment to Serve



Patient Advocate Foundation (PAF) is the leading direct patient services organization in the country with a mission to eliminate obstacles for patients trying to access quality healthcare. PAF seeks to safeguard patients through effective mediation assuring access to care, maintenance of employment and preservation of their financial stability relative to their diagnosis of life threatening or debilitating diseases.


How We Help

Our Case Management Services Division     


Since our inception in 1996, PAF has been providing sustained case management services to patients who are facing healthcare access issues as a result of their diagnosis of a chronic, life threatening or debilitating disease. The PAF professional Case Managers support patients and their providers with the following services, free of charge:

  • Reducing access to care barriers
  • Securing pre-authorizations
  • Resolving coding & billing issues
  • Facilitating the appeals process
  • Coordinating benefits
  • Negotiating free drug assistance
  • Identifying copayment and coinsurance assistance
  • Resolving cost of living and medical debt crisis
  • Arbitrating job retention issues to maintain benefits
  • Identifying available coverage options for patients who are
  • Uninsured
  • Underinsured
  • Medicare eligible
  • Medicaid eligible


Reach us at:

(800) 532-5274 or www.patientadvocate.org/gethelp
421 Butler Farm Road
Hampton, Virginia 23666

A list of current specialty programs within our Case Management Division can be found at www.patientadvocate.org/programs

Co-Pay Relief Program (CPR)


Since 2004, the PAF CPR program has provided direct financial support to insured patients who could not afford medication copayments. CPR offers:


  • Patient-centric, high touch program
  • First come, first serve operational model daily
  • Easy to use online application portals customized for
  • Patients
  • Physicians
  • Specialty Pharmacies
  • State-of-the-art technologies deployed to expedite applications, approvals and payments.

Reach the CPR team at:

(866) 512-3861


2013 Top-rated nonprofits and charities



PAF is a consecutive recipient of Charity Navigator’s highest 4-Star Charity rating and has been recognized as a Top-Rated Nonprofit by GreatNonprofits.  To donate to PAF ensuring greater support for patients in need, we encourage you to visit www.patientadvocate.org/donate. Your financial support will allow us to further our mission of resolving patients healthcare obstacles.  Tax ID# 54-1806317